• You are required to provide a complete and accurate delivery address, including the name of the recipient of physical goods. I am not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
• If you already placed an order but made a mistake on the shipping address!  Please contact me as quickly as possible if you notice an error in your shipping address and I’ll do what we can! Shipping address cannot be changed once order is fulfilled (shipped)
• If the order is returned due to an error in the address, the customer will be recharged for shipping rate.

Ebook Delivery

• Ebooks are delivered instantly by an email from BookFunnel and via a delivery page linked in the PDF you can download upon purchase. 

Personalization

• To add personalization to your physical book (such as to "name"), please click “continue” after filling out your shipping information during checkout. At the top of the payment page, you will find the box where you can add your personalization request. 
• If no personalization is requested, the book will be signed only. If you missed the personalization request and already completed checkout, please contact me as soon as possible so I can add it to your order notes.

• Shipping rates are calculated at checkout.
• Orders for in-stock items will ship within 7-10 business days
• After I’ve shipped your item, delivery time is based on the shipping option you choose during checkout
• If you select the USPS First-Class Mail option when available, those items will be sent in a simple letter envelope. This option is not tracked.
• Preorder items ship on or after the launch date. Please see individual item description for estimated fulfillment date.
• Orders containing both in-stock AND preorder items will ship together when the preorder item is ready to ship. To receive in-stock items before preorder items, please place separate orders.
• I am not responsible for lost, stolen, or damaged packages. If the order states “delivered” by carrier, please reach out to them to resolve issue. 
• Customs, duties, and import fees may apply to orders outside the US and are the responsibility of the buyer.

• Returns and exchanges are not accepted, and refunds are generally not issued after orders are fulfilled (shipped). However, if you have any problems with your order, please contact me. I want you to be happy and will see if there’s anything I can do to resolve your issue.
• If you received the wrong item please don’t hesitate to reach out to me and include a photo of the item you received
• Please note that while each book is quality-checked by hand and shipped in protective packaging, books are not guaranteed to be "perfect" due to general light wear that occurs during packing, shipping, and sitting on my shelves. However, please contact me if your book is damaged during shipping or has a significant imperfection or printing error. Books with mild imperfections that are considered "standard quality" will not be exchanged or replaced.
• If you select the USPS First-Class Mail option when available, those items will be sent in a simple letter envelope. This option does not provide the best shipping protection. Select the Ground Advantage or higher shipping option, which comes with a bubble mailer and tracking, for better protection.
• If you would like to cancel your order before it is fulfilled, please contact me immediately.